Probe Idea is committed to safeguarding the privacy of our Probe Idea visitors and users; in this policy we explain how we will treat your personal information.

This agreement was written in English. In using Probe Idea website you are deemed to have read and agreed to the following Privacy Policy:

The following terminology applies to these Terms and Conditions, Privacy Statement and Disclaimer Notice and any or all Agreements:

"The Company", “I”, “Ourselves”, “Our”, “We” and "Us", refers to www.probeidea.com , and “Probe Idea”.

“Traveller”, “Tourist”, “Prober”, "Client", “Customer”, “You” and “Your” refers to a user who is purchasing any kind of service on www.probeidea.com or using the services of “Prober Login”, “Probe Idea Traveller Network” , “Probe Idea Social Network” or “Travel Blog” .

“Supplier”, “Prober Supplier”, “Travel Agent”, “Travel Supplier”, “Third Party”, “Party” and “Parties”, refers to Probe Idea registered Travel Supplier in providing travel booking information and prices.

Privacy and Right to Information Statement

We are committed to protecting your privacy. Authorized employees within Probe Idea on a need to know basis only use any information collected from individual Probers or Probe Idea Suppliers. We constantly review our systems and data to ensure highest quality of protection and security for all available services to Probe Idea Users.

Probe Idea has taken strong measures to protect the security of your personal information and to ensure that your choices for its intended use are honored. We take strong precautions to protect your data from loss, misuse, unauthorized access or disclosure, alteration, or destruction.

We guarantee your transactions to be 100% safe and secure. When you place orders or access your personal account information, you're utilizing secure server software SSL, which encrypts your personal information before it's sent over the Internet. SSL is one of the safest encryption technologies available.

In the event of unauthorized use of your credit card, you must notify your credit card provider in accordance with its reporting rules and procedures.

We try all possible efforts to keep Probe Idea Safe and secure for our users. But we cannot achieve 100% safety and security without your help. Your help and commitment is required as following:

As Prober:

1.

  1. You will not provide any false personal information on Probe Idea, or create an account for anyone other than yourself without permission.
  2. You will not create more than one personal account or create a fake identity account.
  3. If we disable your account, you will not create another account before investigating the reason of deactivating your account with Probe Idea.
  4. You will keep your contact information accurate and up-to-date.
  5. You will not post any unauthorized commercial communications (such as spam) on Probe Idea.
  6. You will not post content or take any action on Probe Idea that infringes or violates someone else's rights or otherwise violates the law.
  7. We can remove any content or information you write a blog or Vlog on Probe Idea website or even deactivate your Probe Idea account if we believe that it violates this Statement or our policies.
  8. We provide you with tools to help you protect your intellectual property rights and how to report or contact us in any case your intellectual property rights are misused.
  9. You will not post anyone's personal identification documents or sensitive financial information on Probe Idea.
  10. You will not collect or download any users' content or information without our prior permission.
  11. You will not engage in any kind of unlawful activity or promotion of any service or activity that is against the Government security laws or International security laws, on Probe Idea.
  12. You will not initiate or engage in any kind of activity or service that is racial, religious, and cultural, against country laws or any kind of activity on Probe Idea that is targeting to create hatred or defaming any sector, which also include defaming country or Government laws or International laws, on Probe Idea.
  13. You will not post or publish any content on Probe Idea that is copyright restricted without having prior written approvals from the original creator.
  14. You will not share your login information to anyone that might jeopardize the security of your account or access an account belonging to someone else.
  15. You will not create any kind of situation or scenario that you may be bullying, intimidating, abusing, insulting, discriminating, racial discrimination or harassing anyone that you may be interacting with on Probe Idea.
  16. You will not post content on Probe Idea or be part of any content shared on Probe Idea that: is hate speech, false news, threatening, insulting, discriminating, racial discrimination, discrimination, abusive language or pornographic; incites violence; or contains nudity or graphic or gratuitous violence.
  17. You will not do anything that could disable, overburden, or impair the proper working or appearance of Probe Idea, such as a denial of service attack or interference with page rendering or other Probe Idea functionality.
  18. You will not use any kind of web application/software such as crawlers, robots, spiders, scrapers, harvesting bots or any such application/software that help you to collect any kind of information illegally on Probe Idea.
  19. You will not engage in any kind of unlawful multi-level marketing or promotion of any service or activity, such as a pyramid scheme, tree schemes, on Probe Idea.
  20. You will not upload any kind of viruses or other malicious code, which targets the safety and security of Probe Idea and all users of Probe Idea.
  21. You will not facilitate or encourage any violations of this Statement or Probe Idea policies.
  22. We can remove any content or information you post on Probe Idea or even deactivate your Probe Idea account if we believe that it violates this Statement or our policies.

We will investigate any such actions with a view to prosecuting and/or taking civil proceedings to recover damages against those responsible.

As Supplier:
  1. You will not facilitate or furnish any kind of false information to Probe Idea and to Probers online.
  2. You will not create more than one supplier account.
  3. You will keep your contact information accurate and up-to-date.
  4. If we disable your account, you will not create another account before investigating the reason of deactivating your account with Probe Idea.
  5. You will not respond back to probers with any kind of information that is indirectly or directly harming the core purpose of Probe Idea.
  6. You will not initiate any kind of hate speech or furnish wrong information in achieving personal or business benefits.
  7. You will not engage yourself directly with any Prober or user of Probe Idea to gain personal or business benefits on Probe Idea.
  8. You will not engage or deal with or provide any services or products to any of OFAC sanctions countries in compliance with the law of UAE.
  9. Your will not hold yourself from sharing any kind of information that is important for Probe Idea or Prober to know before any kind of booking or purchasing of services on Probe Idea for personal or business benefits.
  10. You will not be unfair, racial or discriminatory to any Prober that is availing your services through Probe Idea.
  11. You will not, refuse or change your statements or change prices once you have committed to any kind of approved, booked, purchased service on Probe Idea.
  12. You will not therefore disclose any kind of private information or any kind of service prices about Probe Idea that is not listed on Probe Idea and is limited to Probe Idea and yourself.
  13. We can remove any content or information you post on Probe Idea or even deactivate your Probe Idea account if we believe that it violates this Statement or our policies.
  14. You will not do anything that could disable, overburden, or impair the proper working or appearance of Probe Idea, such as a denial of service attack or interference with page rendering or other Probe Idea functionality.
  15. You will not collect or download any users' content or information without our prior permission.
  16. You will not use any kind of web application/software such as crawlers, robots, spiders, scrapers, harvesting bots or any such application/software that help you to collect any kind of information illegally on Probe Idea.
  17. You will not engage in any kind of unlawful multi-level marketing or promotion of any service or activity, such as a pyramid scheme, tree schemes, on Probe Idea.
  18. You will not engage in any kind of unlawful activity or promotion of any service or activity that is against the Government security laws or International security laws, on Probe Idea.
  19. You will not upload any kind of viruses or other malicious code, which targets the safety and security of Probe Idea and all users of Probe Idea.

We will investigate any such actions with a view to prosecuting and/or taking civil proceedings to recover damages against those responsible.

Collecting personal information

We may collect, store and use the following kinds of personal information:

(a)      Information about your computer and about your visits to and use of Probe Idea website (including your IP address, geographical location, browser type and version, operating system, referral source, length of visit, page views and website navigation paths).

(b)      Information that you provide to Probe Idea when registering with our website (including your email address);

(c)      Information that you provide when completing your profile on our website (including your name, profile pictures, gender, date of birth, relationship status, interests and hobbies, educational details and employment details);

(d)      Information that you provide to Probe Idea for the purpose of subscribing to our email notifications and/or newsletters (including your name and email address);

(e)      Information that you provide to Probe Idea when using the services on Probe Idea website, or that is generated in the course of the use of Probe Idea services such as Travel Booking, Travel Blog, Travel Vlog (including the timing, frequency and pattern of service use);

(f)      Information relating to any purchases you make of Probe Idea services or any other transactions that you enter into through Probe Idea website (including your name, address, telephone number, email address and card details);

(g)      Information that you post to Probe Idea website for publication on the internet (including your user name, your profile pictures and the content of your posts);

(h)      Information contained in or relating to any communication that you send to Probe Idea or send through Probe Idea website (including the communication content and metadata associated with the communication);

(i)       Any other personal information that you choose to send to Probe Idea.

 Before you disclose to Probe Idea the personal information of another person, you must obtain that person's consent to both the disclosure and the processing of that personal information in accordance with this policy.

Using personal information

Personal information submitted to us through our website will be used for the purposes specified in this policy or on the relevant pages of the website.

We may use your personal information to:

(a)      Administer Probe Idea website and business.

(b)      Personalize Probe Idea website for you.

(c)      Enable your use of the services available on Probe Idea website.

(d)      Supply to you services purchased through Probe Idea website.

(e)      Send statements, invoices and payment reminders to you, and collect payments from you.

(f)      Send you non-marketing commercial communications.

(g)      Send you email notifications that you have specifically requested.

(h)      Send you our email newsletter, if you have requested it (you can choose to unsubscribe at any time if you no longer require the newsletter).

(i)      Send you marketing communications relating to Probe Idea or Probe Idea Suppliers, which we think may be of interest to you, by post or, where you have specifically agreed to, by email or similar technology (you can choose to unsubscribe at any time if you no longer require marketing communications).

(j)       Provide third parties with statistical information about Probe Idea users (but those third parties will not be able to identify any individual user from that information).

(k)      Deal with enquiries and complaints made by or about you relating to Probe Idea website.

(l)      Keep Probe Idea website secure and prevent fraud.

(m)       Verify compliance with the terms and conditions governing the use of Probe Idea website (including monitoring of bookings, posts, Travel Blogs, Travel Vlogs).

If you submit personal information for publication on our website, we will publish and otherwise use that information in accordance with the license you grant to us.

Your privacy settings can be used to limit the publication of your information on Probe Idea website, and can be adjusted using privacy controls on the website.

We will not, without your express consent, supply your personal information to any third party for the purpose of their or any other third party's direct marketing.

Probe Idea website financial transactions are handled through our payment services provider, PayPal. You can review the provider's privacy policy at www.paypal.com. We will share information with our payment services provider only to the extent necessary for the purposes of processing payments you make via Probe Idea website, refunding such payments and dealing with complaints and queries relating to such payments and refunds.

Disclosing personal information

We may disclose your personal information to [any of Probe Idea authorized employees, officers, insurers, professional advisers, agents, suppliers or subcontractors] in so far as reasonably necessary for the purposes set out in this policy.

We may disclose your personal information to any member of Probe Idea group of companies (this means our subsidiaries, our ultimate holding company and all its subsidiaries) in so far as reasonably necessary for the purposes set out in this policy.

We may disclose your personal information:

(a)      To the extent that we are required to do so by law.

(b)      In connection with any ongoing or prospective legal proceedings.

(c)      In order to establish, exercise or defend Probe Idea legal rights (including providing information to others for the purposes of fraud prevention and reducing credit risk).

(d)      To the purchaser (or prospective purchaser) of any business or asset that we are (or are contemplating) selling.

(e)      To any person who Probe Idea reasonably believes may apply to a court or other competent authority for disclosure of that personal information where, in our reasonable opinion, such court or authority would be reasonably likely to order disclosure of that personal information.

Except as provided in this policy, we will not provide your personal information to third parties.

International data transfers

Information that we collect may be stored and processed in and transferred between any of the countries in which we operate in order to enable us to use the information in accordance with this policy.

Personal information that you publish on Probe Idea website or submit or publication on Probe Idea website may be available, via the internet, around the world. We cannot prevent the use or misuse of such information by others.

You expressly agree to the transfers of personal information described in this Section 5.

Retaining personal information

This section sets out our data retention policies and procedure, which are designed to help ensure that we comply with our legal obligations in relation to the retention and deletion of personal information.

Personal information that we process for any purpose or purpose(s) shall not be kept for longer than is necessary for that purpose or those purpose(s).

Notwithstanding the other provisions, we will retain documents (including electronic information) containing personal data:

(a)      To the extent that we are required to do so by law.

(b)      If we believe that the documents may be relevant to any ongoing or prospective legal proceedings.

(c)      In order to establish, exercise or defend our legal rights (including providing information to others for the purposes of fraud prevention and reducing credit risk).

Security of personal information

Probe Idea takes reasonable technical and organizational precautions to prevent the loss, misuse or alteration of your personal information.

We will store all the personal information you provide on Probe Ideas’ secure (password- and firewall-protected) servers.

All electronic financial transactions entered into through our website will be protected by encryption technology.

You acknowledge that the transmission of information over the internet is inherently insecure, and we cannot guarantee the security of data sent over the internet.

You are responsible for keeping the password you use for accessing Probe Idea website confidential, we will not ask you for your password (except when you log in to our website).

Amendments

We may update this policy from time to time by publishing a new version on our website.

You should check this page occasionally to ensure you are happy with any changes to this policy.

We will notify you of changes to this policy [by email or Probe Idea website home page or any page in Probe Idea website that is clearly visible to users].

Your rights

You may instruct Probe Idea to provide you with any personal information Probe Idea hold about you.

We may withhold personal information that you request to the extent permitted by law.

You may instruct us at any time not to process your personal information for marketing purposes.

In practice, you will usually either expressly agree in advance to our use of your personal information for marketing purposes, or we will provide you with an opportunity to opt out of the use of your personal information for marketing purposes.

Third party websites

Our website includes hyperlinks to, and details of, third party websites.

We have no control over, and are not responsible for, the privacy policies and practices of third parties and their websites.

Cookies

Probe Idea website uses cookies.

A cookie is a file containing an identifier (a string of letters and numbers) that is sent by a web server to a web browser and is stored by the browser. The identifier is then sent back to the server each time the browser requests a page from the server.

Cookies may be either "persistent" cookies or "session" cookies: a persistent cookie will be stored by a web browser and will remain valid until its set expiry date, unless deleted by the user before the expiry date; a session cookie, on the other hand, will expire at the end of the user session, when the web browser is closed.

Cookies do not typically contain any information that personally identifies a user, but personal information that Probe Idea store about you may be linked to the information stored in and obtained from cookies.

Probe Idea uses [only session cookies / only persistent cookies / both session and persistent cookies] on Probe Idea website.

Most browsers allow you to refuse to accept cookies; for example:

(a)      In Internet Explorer you can block cookies using the cookie handling override settings available by clicking "Tools", "Internet Options", "Privacy" and then "Advanced Setting".

(b)      In Firefox  you can block all cookies by clicking "Tools", "Options", "Privacy", selecting" Use custom settings for history" from the drop-down menu, and un ticking "Accept cookies from sites".

(c)      In Chrome you can block all cookies by accessing the "Customise and control" menu, and clicking "Settings", "Show advanced settings" and "Content settings", and then selecting "Block sites from setting any data" under the "Cookies" heading.

Blocking all cookies will have a negative impact upon the usability of many websites. If you block cookies, you will not be able to use all the features on Probe Idea website.