It is now time for some important information you should know.

This agreement was written in English. In using Probe Idea website you are deemed to have read and agreed to the following terms and conditions:

The following terminology applies to these Terms and Conditions, Privacy Statement and Disclaimer Notice and any or all Agreements:

"The Company", “I”, “Ourselves”, “Our”, “We” and "Us", refers to www.probeidea.com , and “Probe Idea”.

“Traveller”, “Tourist”, “Prober”, "Client", “Customer”, “You” and “Your” refers to a user who is purchasing any kind of service on www.probeidea.com or using the services of “Prober Login”, “Probe Idea Traveller Network” , “Probe Idea Social Network” or “Travel Blog” .

“Supplier”, “Prober Supplier”, “Travel Supplier”, “Third Party”, “Party” and “Parties”, refers to Probe Idea registered Travel Supplier in providing travel booking information and prices.

Privacy and Right to Information Statement

We are committed to protecting your privacy. Authorized employees within Probe Idea on a need to know basis only use any information collected from individual Probers or Probe Idea Suppliers. We constantly review our systems and data to ensure highest quality of protection and security for all available services to Probe Idea Users.

Probe Idea has taken strong measures to protect the security of your personal information and to ensure that your choices for its intended use are honored. We take strong precautions to protect your data from loss, misuse, unauthorized access or disclosure, alteration, or destruction.

We guarantee your transactions to be 100% safe and secure. When you place orders or access your personal account information, you're utilizing secure server software SSL, which encrypts your personal information before it's sent over the Internet. SSL is one of the safest encryption technologies available.

In the event of unauthorized use of your credit card, you must notify your credit card provider in accordance with its reporting rules and procedures.

We try all possible efforts to keep Probe Idea Safe and secure for our users. But we cannot achieve 100% safety and security without your help. Your help and commitment is required as following:

As Prober:

1.You will not provide any false personal information on Probe Idea, or create an account for anyone other than yourself without permission.

2.You will not create more than one personal account or create a fake identity account.

3. If we disable your account, you will not create another account before investigating the reason of deactivating your account with Probe Idea.

4. You will not use your personal Prober Dairy or Network Dairy, primarily for your own commercial or business benefits.

5. You will keep your contact information accurate and up-to-date.

6. You will not post any unauthorized commercial communications (such as spam) on Probe Idea.

7.You will not post content or take any action on Probe Idea that infringes or violates someone else's rights or otherwise violates the law.

8.We can remove any content or information you post on Probe Idea or even deactivate your Probe Idea account if we believe that it violates this Statement or our policies.

9.We provide you with tools to help you protect your intellectual property rights and how to report or contact us in any case your intellectual property rights are misused.

10.You will not post anyone's personal identification documents or sensitive financial information on Probe Idea.

11. You will not collect or download any users' content or information without our prior permission.

12. You will not engage in any kind of unlawful activity or promotion of any service or activity that is against the Government security laws or International security laws, on Probe Idea.

13. You will not initiate or engage in any kind of activity or service that is racial, religious, and cultural, against country laws or any kind of activity on Probe Idea that is targeting to create hatred or defaming any sector, which also include defaming country or Government laws or International laws, on Probe Idea.

14. You will not post or publish any content on Probe Idea that is copyright restricted without having prior written approvals from the original creator.

15. You will not share your login information to anyone that might jeopardize the security of your account or you access an account belonging to someone else.

16. You will not create any kind of situation or scenario that you may be bullying, intimidating, abusing, insulting, discriminating, racial discrimination or harassing anyone that you may be interacting with on Probe Idea.

17. You will not post content on Probe Idea or be part of any content shared on Probe Idea that: is hate speech, false news, threatening, insulting, discriminating, racial discrimination, discrimination, abusive language or pornographic; incites violence; or contains nudity or graphic or gratuitous violence.

18. You will not do anything that could disable, overburden, or impair the proper working or appearance of Probe Idea, such as a denial of service attack or interference with page rendering or other Probe Idea functionality.

19. You will not use any kind of web application/software such as crawlers, robots, spiders, scrapers, harvesting bots or any such application/software that help you to collect any kind of information illegally on Probe Idea.

20. You will not engage in any kind of unlawful multi-level marketing or promotion of any service or activity, such as a pyramid scheme, tree schemes, on Probe Idea.

21. You will not upload any kind of viruses or other malicious code, which targets the safety and security of Probe Idea and all users of Probe Idea.

22.You will not facilitate or encourage any violations of this Statement or Probe Idea policies.

23.We can remove any content or information you post on Probe Idea or even deactivate your Probe Idea account if we believe that it violates this Statement or our policies.

We will investigate any such actions with a view to prosecuting and/or taking civil proceedings to recover damages against those responsible.

As Supplier:

1.You will not facilitate or furnish any kind of false information to Probe Idea and to Probers online.

2.You will not create more than one supplier account.

3.You will keep your contact information accurate and up-to-date.

4.If we disable your account, you will not create another account before investigating the reason of deactivating your account with Probe Idea.

5.You will not respond back to probers with any kind of information that is indirectly or directly harming the core purpose of Probe Idea.

6.You will not initiate any kind of hate speech or furnish wrong information in achieving personal or business benefits.

7.You will not engage yourself directly with any Prober or user of Probe Idea to gain personal or business benefits on Probe Idea.

8.You will not engage or deal with or provide any services or products to any of OFAC sanctions countries in compliance with the law of UAE.

9.You will not use your personal Prober Dairy or Network Dairy, primarily for your own commercial or business benefits.

10. Your will not hold yourself from sharing any kind of information that is important for Probe Idea or Prober to know before any kind of booking or purchasing of services on Probe Idea for personal or business benefits.

12. You will not be unfair, racial or discriminatory to any Prober that is availing your services through Probe Idea.

13. You will not, refuse or change your statements or change prices once you have committed to any kind of approved service on Probe Idea.

14. You will not therefore disclose any kind of private information or any kind of service prices about Probe Idea that is not listed on Probe Idea and is limited to Probe Idea and yourself.

15.We can remove any content or information you post on Probe Idea or even deactivate your Probe Idea account if we believe that it violates this Statement or our policies.

16.You will not do anything that could disable, overburden, or impair the proper working or appearance of Probe Idea, such as a denial of service attack or interference with page rendering or other Probe Idea functionality.

17. You will not collect or download any users' content or information without our prior permission.

18. You will not use any kind of web application/software such as crawlers, robots, spiders, scrapers, harvesting bots or any such application/software that help you to collect any kind of information illegally on Probe Idea.

19. You will not engage in any kind of unlawful multi-level marketing or promotion of any service or activity, such as a pyramid scheme, tree schemes, on Probe Idea.

20. You will not engage in any kind of unlawful activity or promotion of any service or activity that is against the Government security laws or International security laws, on Probe Idea.

21. You will not upload any kind of viruses or other malicious code, which targets the safety and security of Probe Idea and all users of Probe Idea.

We will investigate any such actions with a view to prosecuting and/or taking civil proceedings to recover damages against those responsible.

Travel Bookings “As Prober”

1.Probe Idea (www.probeidea.com ) will NOT deal or provide any services or products to any of OFAC (Office of Foreign Assets Control) sanctions countries in compliance with the law of UAE.

2. We accept payments online using Visa and MasterCard credit/debit card in USD. If “Credit Card Online” is selected as the payment methods then the details on the Customers ID (Card holders ID) should exactly match that of the credit card used to make the purchase

3.The quotations does not include any miscellaneous costs and prices may change at any given time depending on circumstances such as increase in cost of  transportation, Air Fare, Excursions, Visas and Hotel prices etc.

4.You will Not engage in direct communication with the Probe Idea suppliers, without Probe Idea prior approval. In any such cases, Probe Idea will not be held responsible for any losses or damages done to you.

5.Payment can be ONLY done through Credit/Debit card (Visa and Master). Once the payment has been made, a confirmation email will be sent to you, it can be used as an evidence for payment to redeem your travel booking.

6. You must make sure to READ, all the required and important information furnished to you by the Probe Idea Supplier in the quotation before the booking is confirmed. Example: Cancellation Policy, Refund Policy, Amendments Policy, No Show charges etc..

7.Probe Idea shall not be responsible for any kind of damages as an outcome of accident, illness, injury, or loss of personal baggage or even the cancellation of trip. It is advisable that the traveler should avail of a travel insurance policy to tackle unforeseen events.

8. You must make sure to carry all your legal travel documents relevant for a particular service you are availing on www.probeidea.com . Eg: Personal ID or Passport.

9. You must always carry your approved Probe Idea travel booking itinerary to claim your services from the Probe Idea Suppliers.

Travel Bookings “Probe Idea Supplier”

1.You will Not Deal or provide any services or products to any of OFAC (Office of Foreign Assets Control)  sanctions countries in compliance with the law of UAE, on Probe Idea Website www.probeidea.com .

2. You will Not engage in direct communication with Probers (Probe Idea Customers), without Probe Idea prior approval. In any such cases, Probe Idea will not be held responsible for any losses or damages done to you as a Probe Idea Supplier or Prober as the customer.

3. Payment can be ONLY done through Credit/Debit card (Visa and Master) on Probe Idea website www.probeidea.com, to avail the benefits of Probe Idea. No direct cash should be accepted from Probers.

4. Probe Idea shall not be responsible for any kind of damages as an outcome of accident, illness, injury, or loss of personal baggage or even the cancellation of trip. It is advisable that Probe Idea Supplier is covered by travel insurance policy to tackle unforeseen events.

5. You must make sure, all the required and important information is furnished to the Prober in advance before the booking is confirmed. Example: Cancellation Policy, Refund Policy, Amendments Policy, No Show charges etc..

6. You must make sure to advise Probers in advance to carry all legal travel documents relevant for a particular service Probers are availing on www.probeidea.com . Eg: Personal ID or Passport

7. You must always ask for an approved Probe Idea travel booking itinerary from the Probers to claim any kind of payments against your services Probe Idea website www.probeidea.com .

Confidentiality

Probe Idea is registered under the Government Law of the United Arab Emirates, and as such, any information concerning the Prober or Probe Idea Supplier may be passed to third parties under the Probe Idea data protection safety and security. However, Prober and Probe Idea Supplier information are regarded as confidential and therefore will not be divulged to any third party, other than if legally required to do so to the appropriate authorities.

Prober or Probe Idea Suppliers’ personal information is never shared outside the company without permission. Inside the company, data is stored in password-controlled servers with limited access. This information may be stored and processed in United Arab Emirates or any other country where Probe Idea, its subsidiaries, affiliates or agents are located. You also have a significant role in protecting your information. No one can see or edit your personal information without knowing your user name and password, so do not share these with others.

We will not sell, share, or rent your personal information to any third party or use your e-mail address for unsolicited mail. Any emails sent by Probe Idea will only be in connection with the provision of agreed services and products.

Disclaimer Exclusions and Limitations

The information on Probe Idea web site is provided on an "as is" basis. To the fullest extent permitted by law, Probe Idea excludes all representations and warranties relating to Probe Idea website and its contents or which is or may be provided by any affiliates or any other third party, including in relation to any inaccuracies or omissions in www.probeidea.com  and/or the Probe Idea’s literature; and excludes all liability for damages arising out of or in connection with your use of this website. This includes, without limitation, direct loss, loss of business or profits (whether or not the loss of such profits was foreseeable, arose in the normal course of things or you have advised Probe Idea of the possibility of such potential loss), damage caused to your computer, computer software, systems and programs and the data thereon or any other direct or indirect, consequential and incidental damages.  Probe Idea does not however exclude liability for death or personal injury caused by its negligence. The above exclusions and limitations apply only to the extent permitted by law. None of your statutory rights as a consumer are affected. 

Payment

If you make a payment to Probe Idea, you agree to our Payments Terms unless it is stated that other terms apply.

As Prober Users, We accept ONLY, all major Credit/Debit Cards methods of payment.

As Supplier, Cash or Corporate Cheques with Bankers Card, all major Credit/Debit Cards, Bankers Draft or Online Transfer are all acceptable methods of payment.

As Corporate Client, Cash or Corporate Cheques with Bankers Card, all major Credit/Debit Cards, Bankers Draft or Online Transfer are all acceptable methods of payment.

Cancellation Policy

For each respective service listed on Probe Idea, may have different cancellation policy. As standard service cancellation policy states a Minimum 30 days’ notice (before the service due date) of cancellation is required to avoid any kind of charges. Notification for instance, in person, via email, mobile phone, and/or fax, or any other means will be accepted subject to confirmation in writing. Probe Idea reserve the right to levy a charge to cover any subsequent administrative expenses.

For each respective service cancellation policy, we recommend to read the information provided to you at the time of availing the service.

Termination of Agreements and Refunds Policy

Prober or Probe Idea Supplier or Probe Idea has the right to terminate any Services Agreement for any reason, including the ending of services that are already underway. For each respective service listed on Probe Idea, may have different refund policy. No refunds shall be offered, where a Service is deemed to have begun and is, for all intents and purposes, underway. Any payments that have been paid to Probe Idea or Probe Idea supplier which constitute payment in respect of the provision of unused Services(prior notice within 30Days before the service due date), shall be refunded.

For each respective service refund policy, we recommend to read the information provided to you at the time of availing the service.

Availability

Unless otherwise stated, the services featured on this website are only available within the United Arab Emirates, or in relation to postings from the United Arab Emirates. All advertising is however intended for the international market. You are solely responsible for evaluating any kind of fitness for a particular purpose of any services available through www.probeidea.com . Redistribution or republication of any part of www.probeidea.com  or its content is prohibited, including such by framing or other similar or any other means, without the express written consent of Probe Idea. Probe Idea does not warrant that the service from this site will be uninterrupted, timely or error free, although it is provided to the best ability. By using this service you thereby indemnify Probe Idea, its employees, agents and affiliates against any loss or damage, in whatever manner, howsoever caused. 

Log Files (A file that lists actions that have occurred in the website by Users)

Probe Idea use IP addresses to analyse trends, administer the site, track user’s movement, and gather broad demographic information for aggregate use. IP addresses are not linked to personally identifiable information. Additionally, for systems administration, detecting usage patterns and troubleshooting purposes, our web servers automatically log standard access information including browser type, access times/open mail, URL requested, and referral URL. This information is not shared with third parties and is used only within Probe Idea on a need-to-know basis. Any individually identifiable information related to this data will never be used in any way different to that stated above without your explicit permission. 

Website Cookies (Small piece of data sent from a website and stored in the user's web browser while the user is browsing to improve user experience)

Like most interactive web sites Probe Idea website uses cookies to enable us to retrieve user details for each visit. Cookies are used in some areas of Probe Idea site to enable the functionality of that area and ease of use for those people visiting. Some of our affiliate partners may also use cookies.

Links TO Probe Idea website

You may not create a link to any page of Probe Idea website without our prior written consent. If you do create a link to a page of Probe Idea website you do so at your own risk and the exclusions and limitations set out above will apply to your use of this website by linking to it. 

Links FROM Probe Idea website

We do not monitor or review the content of other third party’s websites which are linked to from this website. Opinions expressed or material appearing on such websites is not necessarily shared or endorsed by us and should not be regarded as the publisher of such opinions or material. Please be aware that we are not responsible for the privacy practices, or content, of any third party sites. We encourage our users to be aware when they leave Probe Idea website & to read the privacy statements of any third party sites. You should evaluate the security and trustworthiness of any other site connected to third party site or accessed through third party site yourself, before disclosing any personal information to them. Probe Idea will not accept any responsibility for any loss or damage in whatever manner, howsoever caused, resulting from your disclosure to third parties of personal information. 

Copyright Notice

Copyright and other relevant intellectual property rights exist on all text relating to the Probe Idea services and the full content of www.probeidea.com .  

Probe Idea logo is a registered trademark in the United Arab Emirates and other countries. The brand names and specific services of Probe Idea featured on www.probeidea.com  are trademarked.

Communication

We have several different e-mail addresses for different queries. These, & other contact information, can be found on Probe Idea Website Contact Us link or Help Center Link or via the Probe Idea stated telephone, facsimile or mobile telephone numbers.

This company is registered in the United Arab Emirates, Dubai.    

Force Majeure (Unavoidable Circumstance)

Neither party shall be liable to the other for any failure to perform any obligation under any Agreement which is due to an event beyond the control of such party including but not limited to any Act of God, Terrorism, War, Political Disobedience, Revolution, Riot, Civil Unrest, Act of Civil or Military Authority, Uprising Earthquake, Flood or any other natural or manmade eventuality outside of Probe Idea control, which causes the termination of an agreement or contract entered into, nor which could have been reasonably foreseen.

 Any Party affected by such event shall forthwith inform the other Party of the same and shall use all reasonable endeavors to comply with the terms and conditions of any Agreement contained herein. 

Waiver (Refusal)

Failure of either Party to insist upon strict performance of any provision of Probe Idea Policies, Terms and Conditions or any Agreement or the failure of either Party to exercise any right or remedy to which it, he or they are entitled here under, shall not constitute a waiver thereof and shall not cause a cutback of the obligations of Probe Idea Policies, Terms and Conditions or any Agreement.

No waiver of any of the provisions of any Policies, Terms and Conditions or any Agreement of Probe Idea shall be effective unless it is expressly stated to be such and signed by both Parties.

General

The laws of United Arab Emirates govern these terms and conditions. By accessing www.probeidea.com website and using Probe Idea services you consent to these Policies, Terms and Conditions and to the exclusive jurisdiction of the United Arab Emirates, Dubai courts in all disputes arising out of such access. If any of these terms are deemed invalid or unenforceable for any reason (including, but not limited to the exclusions and limitations set out above), then the invalid or unenforceable provision will be severed from these terms and the remaining terms will continue to apply. Failure of Probe Idea to enforce any of the provisions set out in these Policies, Terms and Conditions and any Agreement, or failure to exercise any option to terminate, shall not be interpreted as waiver of such provisions and shall not affect the validity of these Terms and Conditions or of any Agreement or any part thereof, or the right thereafter to enforce each and every provision. These Terms and Conditions shall not be amended, modified, varied or supplemented except in writing and signed by duly authorised representatives of the Company.

Disputes (Claims)

1.You will resolve any claim, cause of action or dispute you have with Probe Idea arising out of or relating to Policies, Terms and Conditions or any Agreement and you agree to submit to exclusive jurisdiction of the United Arab Emirates, Dubai courts for the purpose of resolving all such claims. The laws of the United Arab Emirates, Dubai will govern this Statement, as well as any claim that might arise between you and Probe Idea, without regard to conflict of law provisions.

2.If anyone brings a claim against Probe Idea related to Probers or any user actions, content or information on Probe Idea, you will indemnify and hold Probe Idea harmless from and against all damages, losses, and expenses of any kind (including reasonable legal fees and costs) related to such claim. Although we provide rules for user conduct, we do not control or direct users' actions on Probe Idea and are not responsible for the content or information users transmit or share on Probe Idea. Probe Idea is not responsible for any offensive, inappropriate, obscene, unlawful or otherwise objectionable content or information you may encounter on Probe Idea. Probe Idea is not responsible for the conduct, whether online or offline, of any user of Probe Idea.

3.WE TRY TO KEEP PROBE IDEA UP, BUG-FREE, AND SAFE, BUT YOU USE IT AT YOUR OWN RISK. WE ARE PROVIDING PROBE IDEA AS IS WITHOUT ANY EXPRESS OR IMPLIED WARRANTIES INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT GUARANTEE THAT PROBE IDEA WILL ALWAYS BE SAFE, SECURE OR ERROR-FREE OR THAT PROBE IDEA WILL ALWAYS FUNCTION WITHOUT DISRUPTIONS, DELAYS OR IMPERFECTIONS. PROBE IDEA IS NOT RESPONSIBLE FOR THE ACTIONS, CONTENT, INFORMATION, OR DATA OF THIRD PARTIES, THAT IS PUBLISHED ON WWW.PROBEIDE.COM  AND YOU RELEASE PROBE IDEA, OUR DIRECTORS, OFFICERS, EMPLOYEES, AND AGENTS FROM ANY CLAIMS AND DAMAGES, KNOWN AND UNKNOWN, ARISING OUT OF OR IN ANY WAY CONNECTED WITH ANY CLAIM YOU HAVE AGAINST ANY SUCH THIRD PARTIES.  PROBE IDEA WILL NOT BE LIABLE TO YOU FOR ANY LOST PROFITS OR OTHER CONSEQUENTIAL, SPECIAL, INDIRECT, OR INCIDENTAL DAMAGES ARISING OUT OF OR IN CONNECTION WITH THIS STATEMENT OR PROBE IDEA, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

Notification of Changes

Probe Idea reserves the right to change these Policies, Terms and Conditions and any Agreement from time to time as it sees fit and your continued use of the site will signify your acceptance of any adjustment to these terms. If there are any changes to our privacy policy, we will announce that these changes have been made on our home page and on other key pages on Probe Idea website. If there are any changes in how we use Probe Idea site Probers/Users‟ Personally Identifiable Information notification by e-mail will be made to those affected by this change. Any changes to our privacy policy will be posted on Probe Idea web site. You are therefore advised to re-read this statement on a regular basis.

These Policies, Terms and Conditions and any Agreement form part of the Agreement is between the Prober or Probe Idea Supplier or Probe Idea. You accessing of this website and/or undertaking of a booking, purchasing, publishing information or Agreement indicates your understanding, agreement to and acceptance, of the Disclaimer Notice and the full Terms and Conditions contained herein. Your statutory Consumer Rights are unaffected..

Contact Us

Probe Idea
Bank of Baroda Building, Beside ADCB Metro Station, Office# 203
Sheikh Khalifa Bin Zayed Road, Karama (UAE)
Tel: +971-56-2656667
Email: [email protected]

Email Us
[email protected]
[email protected]


 

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